{"id":"u23","name":"Central Intake (City of Toronto emergency shelter line)","type":"referral","typeLabel":"Referral service","what":"A City phone line, open 24 hours a day, 7 days a week, that finds you an available emergency shelter bed or 24-hour respite space in Toronto and connects you to other help.","forWhom":"Anyone in Toronto who is homeless or has nowhere safe to sleep tonight; tell staff if you need space as a couple, accessibility supports or room for a pet.","cost":"Free","tags":["shelter","homeless","emergency shelter","respite","bed tonight","Central Intake","24/7"],"topics":["housing"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","sources":["https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","https://www.toronto.ca/community-people/housing-shelter/homeless-help/shelters/","https://www.toronto.ca/community-people/housing-shelter/homeless-help/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":null,"value":"416-338-4766","seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-877-338-3398 (toll-free)","seen":"2026-10-02","source":"their own site"},{"kind":"Contact page","url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","value":null,"seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":null,"value":"416-338-4766","seen":"2026-10-02","source":"their own site"},"routeCount":3,"channels":[{"kind":"website","url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"},{"kind":"website","url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":2,"spacesSeen":"2026-10-02","phone":"416-338-4766","contact":{"email":null,"url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","route":"Office phone"},"steps":["Call Central Intake at 416-338-4766 or toll-free 1-877-338-3398 (or call 311), any time of day or night.","Tell staff where you are and what you need (for example a couple, accessibility needs or a pet); they refer you to an open shelter or 24-hour respite site.","If you are about to lose your home, ask them about housing help, eviction prevention and the Rent Bank; they can also connect you to drop-ins, health, refugee and legal services."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/housing-shelter/homeless-help/","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}