{"id":"u24","name":"Tenant Duty Counsel Program (ACTO, funded by Legal Aid Ontario)","type":"program","typeLabel":"Program","what":"Free legal advice, by phone or online, for tenants who have a Landlord and Tenant Board hearing and no lawyer, given before or on the day of the hearing.","forWhom":"Tenants in Toronto and the rest of Ontario who have received a Notice of Hearing from the Landlord and Tenant Board and have no lawyer or paralegal; priority goes to tenants facing eviction.","cost":"Free","tags":["eviction","LTB hearing","tenant","duty counsel","free legal advice","Landlord and Tenant Board"],"topics":["legal","housing"],"place":{"country":"Canada","region":"Ontario","city":null,"label":"Ontario-wide","cc":"CA","scope":"region"},"website":"https://www.acto.ca/for-tenants/tenant-duty-counsel/","sources":["https://www.acto.ca/for-tenants/tenant-duty-counsel/","https://tdc.acto.ca/","https://www.toronto.ca/community-people/housing-shelter/housing-help-support-services/","https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/understand-prevent-evictions/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":"Sign up as soon as you get your Notice of Hearing, before the hearing date.","status":"listed","routes":[{"kind":"Application form","url":"https://tdc.acto.ca/","value":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-866-245-4182","seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Application form","url":"https://tdc.acto.ca/","value":null,"seen":"2026-10-02","source":"their own site"},"routeCount":2,"channels":[{"kind":"website","url":"https://www.acto.ca/for-tenants/tenant-duty-counsel/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"},{"kind":"facebook","url":"https://www.facebook.com/TenantsAdvocacy","label":"Facebook","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"},{"kind":"instagram","url":"https://www.instagram.com/acto.tdcp/","label":"Instagram","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":3,"spacesSeen":"2026-10-02","phone":"1-866-245-4182","contact":{"email":null,"url":"https://www.acto.ca/for-tenants/tenant-duty-counsel/","route":"Application form"},"steps":["As soon as you get a Notice of Hearing from the Landlord and Tenant Board, go to tdc.acto.ca (or call 1-866-245-4182, the number the City of Toronto lists).","Fill in your LTB file number, postal code, hearing date, name and phone number, and pick a callback time (9 to 11, 11 to 1, 1 to 3 or 3 to 5).","Duty counsel calls you before your hearing to give advice; if you are locked out or got a sheriff notice and have no hearing yet, contact your local community legal clinic through Legal Aid Ontario."],"languages":["English","French"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.acto.ca/for-tenants/tenant-duty-counsel/","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"facebook","label":"Facebook","url":"https://www.facebook.com/TenantsAdvocacy","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"instagram","label":"Instagram","url":"https://www.instagram.com/acto.tdcp/","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}