{"id":"u26","name":"Eviction Prevention in the Community (EPIC), City of Toronto","type":"program","typeLabel":"Program","what":"A City program where a caseworker helps a low-income household that is about to be evicted make an urgent plan, apply for money supports and connect to legal, housing and health help so they can keep their home.","forWhom":"Low-income households in Toronto at immediate risk of eviction; you must be referred by a partner such as a Housing Help Centre, a community legal clinic, the Toronto Rent Bank, City shelter services or your landlord.","cost":"Free","tags":["eviction","eviction prevention","caseworker","rent arrears","EPIC","keep my home"],"topics":["housing","money"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","sources":["https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/understand-prevent-evictions/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":null,"value":"311","seen":"2026-10-02","source":"their own site"},{"kind":"Contact page","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","value":null,"seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":null,"value":"311","seen":"2026-10-02","source":"their own site"},"routeCount":2,"channels":[{"kind":"website","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-02","phone":"311","contact":{"email":null,"url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","route":"Office phone"},"steps":["Ask an agency already helping you (a Housing Help Centre, a community legal clinic such as ACTO, the Toronto Rent Bank or City shelter services) to refer you to EPIC; landlords can refer too.","The referring agency does a short pre-screening interview and sends your details to EPIC.","An EPIC caseworker calls you to check eligibility; cases are prioritized by the date received, how far the eviction has gone and your risk.","If you need emergency shelter or other housing help now, call 311."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":true,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/understand-fight-evictions/eviction-prevention-in-the-community-epic/","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}