211 Ontario (211 Central covers Toronto)

Free 24/7 helpline and searchable directory connecting people to social services, government programs and community supports; Toronto calls are handled by 211 Central (Findhelp Information Services).

Referral service in Ontario-wide. Languages & ESL

How to reach them

1. Go to their partnerships page.
2. Say who you are and what you are offering or asking.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• Dial 2-1-1 (24/7), text 2-1-1, live chat Mon-Fri 7am-9pm, or emailGo to dial 2-1-1 (24/7), text 2-1-1, live chat mon-fri 7am-9pm, or email
  It workedNo answer

• EmailEmail gethelp@211ontario.ca
  It workedNo answer

• PhoneCall 211 (toll-free 1-877-330-3213)
  It workedNo answer

Where else they are

Their website is 211ontario.ca. You can also find them on Facebook, X, Instagram, LinkedIn, YouTube and a newsletter.

Good to know

• Costfree
• They welcomelistings, referrals
• LanguagesEnglish, French
• Their own adviceFree to use. Call or use the form, describe the problem plainly, and ask what happens next and how long it takes. Write down the reference number or the name you were given.

We read all of this on their own website. If something has changed, tell us here. It takes 20 seconds, needs no account, and nothing is deleted: the old fact stays until a person checks yours.