Central Intake (City of Toronto emergency shelter line)

A City phone line, open 24 hours a day, 7 days a week, that finds you an available emergency shelter bed or 24-hour respite space in Toronto and connects you to other help.

Referral service in Toronto. Housing & rent

How to reach them

1. Call 416-338-4766.
2. Say who you are and what you are offering or asking.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• PhoneCall 1-877-338-3398 (toll-free)
  It workedNo answer

• Contact pageGo to their contact page
  It workedNo answer

Where else they are

Their website is toronto.ca/.../central-intake.

Good to know

• For whomAnyone in Toronto who is homeless or has nowhere safe to sleep tonight; tell staff if you need space as a couple, accessibility supports or room for a pet.
• CostFree
• Their stepsCall Central Intake at 416-338-4766 or toll-free 1-877-338-3398 (or call 311), any time of day or night. Tell staff where you are and what you need (for example a couple, accessibility needs or a pet); they refer you to an open shelter or 24-hour respite site. If you are about to lose your home, ask them about housing help, eviction prevention and the Rent Bank; they can also connect you to drop-ins, health, refugee and legal services.

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